Do all insurance companies cover sewer back ups?
Many insurance policies do not cover sewer back ups. Please check your policy and consider adding a rider for sewage back ups if you are not covered. If you have sustained damage, please contact the Public Works Department at 708-535-4090 and your insurance carrier. Public Works will come out and inspect the mainline for potential blockages. We recommend that pictures be taken of any damage sustained to assist you with your insurance claim.

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1. What is a sewer tap?
2. What is a service line?
3. What is municipal sewage?
4. What is a sanitary sewer system?
5. What is an outfall sewer?
6. What happens when I request service from the Public Works Department?
7. Why does the city research easements on my property when handling my sewer repair problems?
8. How are repair requests prioritized?
9. What should a customer do when a sewage backup occurs in the home/yard, etc.?
10. Who is responsible for cleaning up sewage spills, overflows, etc.?
11. Still need help?
12. Do all insurance companies cover sewer back ups?